Effective Date: 2025

Welcome to Vintage Vastra.
By accessing or using our website, WhatsApp services, or purchasing from us, you agree to follow the Terms and Conditions outlined below.
Please read them carefully.

1. General

  • These Terms apply to all visitors, customers, and users of Vintage Vastra services.
  • We reserve the right to update or modify these Terms at any time.
  • Continued use of our services means you agree to the updated Terms.

2. Products & Pricing

  • We make every effort to display product images, colors, and details accurately.
  • However, slight variations may occur due to lighting or screen settings.
  • Prices are subject to change without prior notice.
  • Discounts and offers are valid only for a limited time.

3. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We may cancel an order due to stock unavailability, wrong pricing, or system issues.
  • You will be notified through call or WhatsApp in such cases.

4. Payment Terms

  • All payments must be completed before dispatch.
  • We do not store any payment details.
  • Payment failures or reversals must be resolved with your payment provider.

5. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier partners.
  • We are not responsible for delays caused by courier partners, weather, strikes, or unforeseen events.
  • Customers must provide accurate shipping details.

For complete information, refer to our Shipping Policy.

6. Returns & Refunds

  • Returns are accepted only for eligible products and valid reasons.
  • Customers must raise return requests within 2 days of receiving the product.
  • Refunds or store credits are issued based on verification.

For full details, refer to our Return & Refund Policy.

7. WhatsApp Communication

By contacting us via WhatsApp (9652200978), you agree to receive:

  • Service updates
  • Order notifications
  • Promotional messages

You may opt out anytime by sending STOP.

8. Use of Content

All content on our website—including text, images, designs, and logos—is the property of Vintage Vastra.
You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute

any content without written permission.

9. Customer Responsibilities

By using our services, you agree:

  • To provide accurate and complete information
  • Not to misuse or manipulate our services
  • Not to engage in fraudulent transactions
  • To comply with all applicable laws

10. Limitation of Liability

Vintage Vastra is not liable for:

  • Losses caused by misuse of products
  • Incorrect information provided by customers
  • Delays by courier partners
  • Technical errors beyond our control

Our maximum liability is limited to the value of the purchased product.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content, privacy practices, or services.

12. Privacy & Data Protection

Your privacy is important to us.
All customer information is handled as per our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes are subject to the jurisdiction of Bangalore, Karnataka.

14. Contact Information

For any queries related to these Terms, contact us at:

Vintage Vastra
#51, 6th Cross, 1st Main,
Pooja Mahalakshmi Layout,
Yelahanka, Bangalore, Karnataka – 560064
📞 7022845929
💬 WhatsApp: 9652200978
📧 info@vvbangalore.com