At Vintage Vastra, we are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and security. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our store or interact with us online or via WhatsApp.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information from you:

a) Personal Information

  • Name
  • Phone Number
  • Email Address
  • Billing & Shipping Address
  • WhatsApp Number
  • Any information you share during support or inquiries

b) Payment Information

We DO NOT store or process payment card details directly.
All payments are handled securely through trusted payment partners.

c) Device & Usage Information

When you browse our website or pages, we may automatically collect:

  • IP address
  • Browser type
  • Device details
  • Pages visited
  • Interaction logs

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate regarding orders, updates, and support
  • Respond to your inquiries on call, email, or WhatsApp
  • Improve our products, customer experience, and services
  • Provide personalized suggestions and offers
  • Maintain security, fraud prevention, and legal compliance

3. WhatsApp Communication

By contacting us via WhatsApp (9652200978), you consent to receive:

  • Order updates
  • Product details
  • Offers and promotions
  • Customer support messages

You may opt out at any time by messaging STOP.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share information with:

  • Delivery partners (for fulfilling orders)
  • Payment processors (for secure transactions)
  • Service providers (for website or system operations)
  • Legal authorities (only when required by law)

All third parties follow strict confidentiality standards.

5. Data Protection & Security

We take strong measures to keep your information safe through:

  • Encrypted communication
  • Secure systems and servers
  • Limited access to authorized staff only

Despite high precautions, no method of data transfer is 100% secure.
But we ensure maximum safety in all operations.

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Understand browsing behaviour
  • Improve website performance

You can disable cookies in your browser settings if preferred.

7. Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Opt-out of promotional messages

For any data-related requests, email us at info@vvbangalore.com.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy occasionally.
Changes will be posted with a revised effective date.
Continued use of our services means you accept the updated terms.

10. Contact Us

For questions, concerns, or privacy requests, contact:

Vintage Vastra
#51, 6th Cross, 1st Main,
Pooja Mahalakshmi Layout,
Yelahanka, Bangalore, Karnataka – 560064
📞 7022845929
💬 WhatsApp: 9652200978
📧 info@vvbangalore.com